Privacy Policy

1. Introduction

Anchor Solutions Group Inc. respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit housing inquiries, request assistance, or communicate with our organization.

Our goal is to handle your information responsibly and transparently while helping individuals and families explore housing resources and available living solutions.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Personal Contact Information

• Full name

• Email address

• Phone number

• Mailing address, when provided

Housing Inquiry Information

• Preferred housing location

• Housing needs and preferences

• Requested housing type

• Short-term or temporary housing requirements

• Anticipated move-in date or housing timeline

• Other information voluntarily provided through inquiry forms

Communication Information

• Messages submitted through contact forms

• Email correspondence

• Telephone inquiry records

• SMS communication preferences and consent records

• Information provided during housing-related discussions

Website Usage Information

Depending on our website configuration, we may collect limited technical information, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website interaction data

We encourage visitors not to submit Social Security numbers, detailed medical records, financial account credentials, or other highly sensitive information through general website contact forms.

3. How We Use Your Information

We may use collected information to:

• Respond to housing inquiries and requests for assistance.

• Provide information about available housing resources.

• Help individuals explore short-term and temporary housing solutions.

• Coordinate housing-related referrals when appropriate.

• Communicate with visitors regarding their inquiries.

• Provide relevant service updates and follow-up information.

• Improve website functionality and visitor experience.

• Maintain business records and meet applicable legal obligations.

We use personal information only for legitimate operational purposes or as otherwise permitted by applicable law.

4. Housing Referrals and Resource Coordination

Anchor Solutions Group Inc. may communicate with independent housing providers, community organizations, and support services to assist individuals seeking housing information.

When appropriate and authorized, relevant information may be shared with a housing provider or resource partner to help address a person's specific housing inquiry.

We limit such disclosures to information reasonably necessary for the requested assistance.

Independent third parties may maintain their own privacy practices. We encourage individuals to review those practices before submitting additional information directly to them.

5. Short-Term and Temporary Housing Inquiries

Individuals requesting short-term or temporary housing assistance may provide information about their housing circumstances, anticipated length of stay, location preferences, and other relevant needs.

This information may be used to identify appropriate resources, respond to inquiries, and assist with housing-related coordination.

Submitting information does not guarantee placement or availability.

6. SMS Communications and Consent

Anchor Solutions Group Inc. may send SMS messages to individuals who voluntarily consent to receive text communications.

Messages may include:

• Housing inquiry confirmations

• Housing assistance updates

• Resource information

• Appointment or consultation reminders

• Follow-up communications related to requested services

Message frequency may vary depending on the nature of your inquiry.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at (219) 300-9986.

Providing SMS consent is voluntary and is not a condition of receiving housing assistance or submitting an inquiry.

If promotional messages are offered, consent for those messages will be requested separately, as applicable.

7. Mobile Information and SMS Data Protection

We respect the privacy of individuals who provide mobile phone numbers and consent to text messaging.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

SMS opt-in data and consent records will not be disclosed to third parties for their independent marketing purposes.

Service providers supporting our communications, such as messaging platform operators and customer support providers, may process limited information as necessary to deliver the services on our behalf.

These providers are expected to handle the information appropriately and solely for authorized operational purposes.

8. Information Sharing and Disclosure

We do not sell personal information.

We may disclose limited personal information when reasonably necessary to:

• Fulfill an individual's requested housing-related assistance.

• Coordinate with authorized housing or resource providers.

• Support website hosting, customer relationship management, and communication systems.

• Comply with applicable laws, lawful requests, or legal obligations.

• Protect the rights, safety, and security of our organization and website users.

Such disclosures will be limited to appropriate purposes and handled in accordance with applicable privacy requirements.

Mobile messaging consent records are not shared with housing partners for independent marketing purposes.

9. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, disclosure, misuse, alteration, or loss.

Information may be stored and processed using business management, customer relationship management, website hosting, and communication platforms.

While we strive to maintain appropriate security safeguards, no online system or method of electronic transmission can be guaranteed completely secure.

10. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, measure visitor interactions, and improve user experience.

Where these technologies are used, visitors may be able to manage their preferences through browser settings or available website privacy controls.

Disabling certain cookies may affect some website features.

We will provide additional notices or consent options when required by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to housing inquiries

• Maintain relevant communication records

• Support ongoing service requests

• Meet legitimate business needs

• Satisfy applicable legal and recordkeeping requirements

Information that is no longer needed will be deleted, anonymized, or otherwise handled according to applicable retention requirements.

12. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to personal information we maintain about you.

• Request corrections to inaccurate information.

• Request deletion of eligible personal information.

• Withdraw applicable communication consent.

• Request information about how your data is used or disclosed.

• Exercise other privacy rights available under applicable law.

To make a privacy request, contact us at [email protected].

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable legal requirements, including any available rights to appeal a decision.

13. Third-Party Websites

Our website may contain links to outside organizations, community resources, housing providers, or other third-party websites.

Anchor Solutions Group Inc. is not responsible for the privacy practices or content of websites operated independently.

We encourage visitors to review the privacy policies of third-party websites before sharing personal information.

14. Children's Privacy

Our website is primarily intended for adults seeking housing-related information or assistance.

We do not knowingly collect personal information directly from children under the age of 13 through our general website inquiry services.

If we become aware that information has been collected from a child inappropriately, we will take reasonable steps to address the issue in accordance with applicable law.

15. Updates to This Privacy Policy

Anchor Solutions Group Inc. may update this Privacy Policy to reflect changes in our services, operational practices, website functionality, or applicable privacy requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

16. Contact Information

For questions regarding this Privacy Policy, personal information, or communication preferences, please contact:

Anchor Solutions Group Inc.

Email: [email protected]
Phone: (219) 300-9986
Address: 8396 Mississippi St., Merrillville, IN 46410